Its climate, gastronomy and culture mean that many people decide to move to Catalonia and also have quality health insurance to protect you in this new stage of their lives. Choosing the right company is essential to be able to enjoy life without worries and ensure peace of mind.
In addition, when they are going to live in Spain, people frequently need a visa or residence permit, so attention should also be paid to whether the company meets the requirements established by Consulates and immigration offices.
Here are some key factors to consider when choosing a good health insurance company:
1. Service in other languages
The health insurance company should have a team of multilingual and professional people giving personal attention. This is an essential factor for all international citizens who may not understand or speak Spanish or Catalan fluently, as this means they will be able to communicate effectively and have a detailed understanding of aspects related to insurance and their health.
Likewise, the company must have medical services that include international hospitals and clinics where attention is provided in other languages or there is a translation service, so patients fully understand the diagnoses and treatments and language does not pose a problem.
2. Friendly, professional treatment
Kindness and empathy are highly regarded values, especially when it comes to health. This means that the chosen company must have a qualified professional team that cares about the treatment given to policyholders and ensures the highest quality. It’s essential that policyholders are dealt with by people and not automatic machines or systems with fixed answers, as this factor will make all the difference when their services are needed.
Plus, they must be willing to help customers with all the procedures in a personalised way. To do this, it’s useful to have branches in different parts of the country.
3. Valid for Visa or Residence
Many people frequently need to obtain a visa or residence permit for Spain. In this case, the company must comply with all the requirements established by Consulates and the immigration offices. It’s also important that they issue the policies in the shortest possible time to meet the established deadlines, making it easier to enter Spanish territory.
4. No co-payments
Co-payments are payments in addition to the premium that the insured must pay when using certain services included in their policy. These vary depending on the service used. In insurance without co-payments only the premium is paid and the insured can access the guaranteed services without additional costs.
5. Lifetime cover
If the company offers lifetime cover, the insured person can rest assured that their health insurance will not be cancelled when they reach a certain age and have possibly developed diseases. This will prevent the worry of having to find another health insurance company in Spain that will accept them.
6. No premium increase with age
Age is a factor that health insurance companies take into account when assessing whether to accept an insured person. This is why they set age brackets for contract purposes. If the chosen company maintains the insurance premium in the age bracket in which it was contracted, it will be cheaper in the long term.
7. Medical, surgical and hospital cover
For greater peace of mind, the company should offer medical, surgical and hospital cover.
All these requirements are met by ASSSA Seguros, a national company with more than 80 years of experience in the sector and committed to its policyholders’ healthcare.
ASSSA is highly specialised in international citizens, offering customer service in other languages so it can answer all kinds of questions with complete transparency and speed up procedures. Also, for greater peace of mind, the company assigns a multilingual contact person from the outset.
Plus, ASSSA has an extensive and prestigious medical directory with the latest technology, including international hospitals and direct access to specialists, in line with the company’s main objective: to deliver quality healthcare.
With ASSSA your health in Spain is in good hands. Clicke here for more information.
This is a Spotlight Feature in collaboration with ASSSA Insurance.
